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Terms and Conditions

Thank you for visiting www.americanfood.ie. Your use of our website constitutes your agreement to be bound by these Terms & Conditions.

American Food and More Store, including subsidiaries and affiliates (hereinafter "American Food and More Store" or "we" or "us" or "our") provides the information contained on this website or any of the pages comprising the website (hereinafter "this website" or �the website� or "the site") to visitors (hereinafter "visitors," cumulatively referredto as "you" or "your") subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may be applicable to a specific section of this website.


1. Site Access

1.1 You will be able to access the majority of the website without having to register any details with us. Registering will allow you to receive our newsletters and access your account information.

2. Use of Website

2.1 Any material on our website including text and images may not be copied, reproduced, downloaded, posted or shared in any way except for personal, non-commercial use. Material on this site must not be republished online or offline without our permisson.

3. Site Up Time

3.1 We will take all reasonable steps to ensure that this website is available 24 hours every day, 365 days per year; however, websites sometimes encounter downtime due to technical and other issues. Therefore we will not be liable if this website is unavailable at any time for any reason.

4. Operations

4.1 Payment Methods

We currently use secure credit card payment processors, PayPal and Realex, for your safety and convenience.

We can also provide you with our bank details so that you may transfer funds directly into the American Food and More Store bank account. Orders using this type of payment must be placed via the email info@americanfood.ie.

We also accept cheques and bank drafts as payment. These orders must be placed via the email address info@americanfood.ie. Payment may be sent to American Food and More Store, DMG House, Deansgrange Business Park, Deansgrange, Co. Dublin

4.2 Shipping

(a) Orders placed on the website are usually dispatched within 3 working days; however, your order may take up to 5 working days or more at busy periods or if an item you ordered is out of stock. We may ship your order less unavailable products or contact you directly should any problems or stock availability issues occur with your order. Your order will be delivered by An Post (Ireland) unless you prefer otherwise. All address information and contact details must be accurate.

(b) Orders up to 10kg may be shipped using An Post's Express Post or An Post's Parcel Post service. Orders over 20kg, may be split into two parcels and shipped at a cost of 14.95 euro (total) using An Post's Express Post.

(c) An Post's Express Post red label requires a signature; includes insurance cover up to 350 euro (based on value of contents) and may be tracked through An Post's tracking system. The cost of Express Post is 7.95 euro. Issues with regard to delivery must be reported to An Post within 5 days of receipt of package. Issues with regard to contents must be reported to American Food and More Store within 5 days of receipt of package. Photographic evidence of damage is required. If neither you nor a person designated by you to sign for the package are present when delivery is attempted, a notice will be left by the An Post representative stating time of attempted delivery along with instructions for collection at your nearest An Post depot. It is your responsibility to collect the package within the time frame indicated on the slip (minimum three days). If package is returned to American Food and More Store, the customer will be responsible for the cost of reshipping the package. AF&MS will highlight any delivery instructions you leave in the comment section for the An Post representative; however, due to liability issues, the An Post representative will leave or not leave the package based on his/her experience.

(d) An Post's Parcel Post green label is an economy service. No signature is required. An Post does not insure Parcel Post packages; however, if there are visible signs of damage on the outside of the box, An Post will consider compensating for damage on a case by case basis. The cost of this service is 6.50 euro. Issues with regard to delivery must be reported to An Post within 5 days of receipt of package. Issues with regard to contents must be reported to American Food and More Store within 5 days of receipt of package. Photographic evidence of damage is required. Once An Post confirms delivery of package, any issues with regard to the delivery of the package are between you, the customer, and An Post, the carrier. If neither you nor a person designated by you to sign for the package are present when delivery is attempted, a notice will be left by the An Post representative stating time of attempted delivery along with instructions for collection at your nearest An Post depot. It is your responsibility to collect the package within the time frame indicated on the slip (minimum three days). If package is returned to American Food and More Store, the customer will be responsible for the cost of reshipping the package. In some parts of the country where it is considered safe to leave a package outside of a residence or business, the An Post representative may elect to do so. Please note this may not always be the case. AF&MS will highlight any delivery instructions you leave in the comment section for the An Post representative; however, due to liability issues, the An Post representative will leave or not leave the package based on his/her experience.

(e) Orders of a value of 50 euro (excluding VAT) or more will be delivered free of charge.

4.3 Quotations & Pricing

Quotations are presented based on costs at the time of issue. American Food and More Store reserves the right to revise our prices at any time to reflect changes in our costs related but not limited to products, shipping, labour, government taxes and duties and exchange rates.

4.4 What if my order has not arrived?

While we expect the vast majority of orders to be delivered on time, from time to time items may go missing or be delayed. We will do our utmost to make sure that we resolve your issue so long as we are contacted within a reasonable amount of time. We will not accept any claims outside of 5 days from the receipt of package or date of anticipated receipt (you will be notified once shipment is sent) as after 7 days we are not able to make any claims from the postal agents. If your goods cannot be delivered for any reason and are returned to the American Food and More Store, the cost of the goods will be refunded in full less a charge to cover postage, packing and administration at our discretion. Should your item arrive damaged please do not dispose of the item before contacting us as we may require photographic proof of any damage in order to make a claim for the damages. Please contact us at info@americanfood.ie or write to American Food and More Store, DMG House, Deansgrange Business Park, Deansgrange, Co Dublin.

4.5 Worldwide Shipping

We are not yet in a position to ship our products worldwide. We serve the Republic of Ireland and Nothern Ireland.

4.6 Damages/Shorts

The purchaser is bound to inspect the condition of the packaging of the goods upon delivery. In the event that an order is received and there is a discrepancy as to a missing item, a claim must be submitted within three days of physical receipt. In the event that a product is received in unusable condition, for reasons other than extremes of temperature, a claim must be submitted within three days after physical receipt of merchandise. Please note that we do our best to pack your order in such a way that damage should not occur in transit. In the event that your item has been damaged we will do our best to remedy the situation, however, certain items maybe high risk items and cannot be changed/refunded due to damage in transit by our external courier company over which we have no control. Should your item arrive damaged please do not dispose of the item before contacting us as we may require photographic proof of any damage in order to make a claim for the damages. No returns are accepted without prior approval and no returns after seven days of receipt. Returned merchandise must be shipped by the customer at their own expense and is not refundable unless agreed otherwise. If you are unsure, please contact us at info@americanfood.ie or American Food and More Store, DMG House, Deansgrange Business Park, Deansgrange, Co. Dublin

4.7 Website Problems

Please report any technical issues or errors with this site to info@americanfood.ie.

5. Information on the Website

5.1 While we take all reasonable steps to ensure that the information on this website is correct, neither American Food and More Store nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of information, opinions, data and/orcontent contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (hereinafter"information") and shall not be bound in any manner by any information contained on the website. There may be times when the product you receive may vary slightly from the photograph on the website. American Food and More Store reserves the right at any time to change or discontinue without notice, any aspect or feature of this website. If you find an error or omission on this site, please let us know.

5.2 The material on this website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these Terms & Conditions may have effect in relation to this website.

6. Visitor Conduct

6.1 With the exception of personally identifiable information, the use of which is covered under our Privacy Policy, any material you send or post to this website shall be considered non-proprietary and not confidential. Unless you advise us to the contrary, we will be free to copy, disclose, distribute, incorporate and otherwise use such material for any and all purposes.

When using this website, you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability or otherwise is contrary to the law in Ireland;

(c) which is harmful in nature including, and wthout limitaton, computer viruses, Trojan horses, corrupted data, or other potentialy harmful software or data.

7. External Links

7.1 Any links to third party websites located on this website are provided for your convenience only. We have not reviewed each third party website and have no responsibility for such third party websites or their content. We do not endorse the third party websites or make representations about them or any material contained in them. If you choose to access a third party website linked to from this website, it is at your own risk.

7.2 No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of American Food and More Store. Please contact us if you would like to link to this website or would like to request a link to your website. If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, any page on this site, and subject to the following conditions:

(a) you do not in any way imply that we are endorsing any services or products unless this has been specifically agreed with us;

(b) you do not misrepresent your relationship with us or present any false information about us;

(c) you do not link from a website that is not owned by you; and

(d) your website does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in Ireland.

8. Disclaimer of Liability

8.1 We take all reasonable steps to ensure that the information on www.americanfood.ie is correct. However, we do not guarantee the correctness or completeness of material on this website. We may make changes to the material on this website at any time and without any notice. The material on this website may be out of date, or on rare occasions incorrect and we make no commitment to ensure that such material is correct or up to date.

8.2 The material at this website is provided without any conditions or warranties of any kind. To the maximum extent permitted by law, we provide access and use of this website on the basis that we exclude all representations, warranties and conditions which but for these terms and conditions may have effect in relation to this website.

9. General

9.1 Entire Agreement

These website terms and conditions constitute the sole record of the agreement between you and American Food and More Store in relation to your use of the website. Neither you nor American Food and More Store shall be bound by any express tacit, or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and American Food and More Store in respect of your use of the website.

9.2 Alteration

American Food and More Store may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (hereinafter the "current version")and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

9.3 Conflict

Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section of the website.

9.4 Waiver

No indulgence or extension of time which either you or American Food and More Store may grant to the other will constitute a waiver of or, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

9.5 Cession

American Food and More Store shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

9.6 Sever-ability

All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, sever-able from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scrip to and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

9.7 Applicable Laws

Any relevant terms and conditions, policies and notices shall be governed by and construed in accordance with the laws of Ireland without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the High Court of Ireland in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.

10. Promotions and Special Offers

Promotions and special offers may not be used in conjunction with any other promotions or special offers running at the same time. This includes but is not limited to the use of discount codes, vouchers, affiliate discounts or other promotional discounts on http://www.americanfood.ie/. Any promotional discounts or special offers offered on this website are applicable online only unless stated otherwise.

11. Comments or Questions

If you have any questions, comments or concerns arising from the website,the privacy policy or any other relevant terms and conditions, policies and notices or the way in which we are handling your personal information please contact us at info@americanfood.ie or American Food and More Store, DMG House, Deansgrange Business Park, Deansgrange, Co. Dublin